Returns/Exchange Policy
- The return/exchange of merchandise can be made within 5 working days of receipt following email notification as described below.
- If an exchange is due to an error on the part of Scotti Knights, or a defect with the product that occurred during the manufacturing or shipping process, Scotti Knights will exchange the product and the customer will incur no additional postage charges. If however the exchange is due to incorrect ordering then the customer will be obliged to pay for any additional postage charges incurred by the exchange process and also a discretionary handling fee of 5% of the list price of the merchandise returned.
- In the case of helmets, then any defect must be notified via email within 2 working days hours of delivery. Scotti Knights will happily inspect and replace any defective helmet free of charge that is reported within the 2 day notification period. For safety reasons, Scotti Knights cannot exchange or refund the cost of any helmet reported outside of the 2 day period nor any helmet that has had its delivery lables removed.
Return/Exchange Procedure
- Contact Scotti Knights via email or telephone (during advertised hours) as detailed on the 'Contact Us' page of the web site. Quote the reference number originally issued at the time of purchase.
- All merchandise must be returned or exchanged in the original packaging and in the same condition it was received.
- If exchanging products, merchandise must be returned undamaged, with no marks on the original manufacturer packaging and with any original labels still attached.
- Scotti Knights will arrange for inspection of returned goods for damage, misuse, improper packaging and/or missing parts.
- The returns address will be included on the shipping note with the product. The returns addresses may vary depending on the product.
Copyright
All website images layout and graphics are the copyright of Flynn Web Construction or the product suppliers.
The Web Site is the property of John P Flynn and not the property of Scotti Knights MCC Ltd or Scotti Knights Motorcycle Training Ltd.
There is no permission use these images without the written permission of the respective copyright holder for any personal or business use whatsoever. In the first instance contact Scotti Knights for information.
Contact Details 
